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How
much does a NewbornNotes emailable birth announcement card cost?
The price is $20, which includes all personalization and services.
How
soon will I receive my birth announcement?
We typically turn around orders within 24 hours of receiving payment.
If the turnaround time should exceed 48 hours, we will refund your
money.
My
baby hasn’t arrived yet. Can I order a NewbornNotes announcement
in advance?
Yes! If you are still expecting, you can select a design and pay
in advance to expedite the ordering process. When your baby arrives,
simply email us a photo and the stats. We will be waiting to hear
from you around the due date!
What
format will my announcement come in?
We will send you a JPEG file of your announcement. JPEG files are
easy to attach and send, and virtually any computer will be able
to open them without any problems. You can even post the file on
Facebook if you'd like. The size of each announcement is 800 x 534
pixels.
Can
I print out my emailable birth announcement?
Yes. Each announcement can be printed out so that you have a tangible
version to paste into your baby book. Please keep in mind that the
quality of the printout will depend on your printer and paper.
Do
you have a refund policy?
We do not provide refunds (except when we don’t come through
within the guaranteed 48 hours). But we will work with you to make
sure that you are 100% satisfied with your purchase. This means
that should you find any errors in the wording, we will correct
it quickly.
Please note that while we can make changes to the wording of the
announcement, we cannot swap out the photo once we’ve sent
the announcement to you. However, if you’d like to create
a second announcement with another photo (using the same design
and wording), we can provide that for an additional $10.
Do
you take other methods of payment besides PayPal?
If you’d like to send us a money order or cashier’s
check, email your request to info@newbornnotes.com
and we will provide you with a mailing address. (Sorry, personal
checks and cash are not accepted.) But PayPal is definitely the
easiest and most secure way to make your payment. The service is
free, and you can use any major credit card safely.
What
kind of photo is best for making into an announcement?
We recommend photos taken with a digital camera ONLY. Most camera
phones do not take photos that are high enough in quality for our
purposes. Please do not send us low-quality, blurry, or poorly lit
photos. We want to provide you with the best-looking announcement
possible, but a lot will depend on your photograph.
When taking your photo, do not zoom in completely on your baby’s
face – we like to have some background to work with, so that
when we fit your photo onto the announcement, there is room to crop.
Also, keep in mind the orientation of the photo. If you’ve
chosen a design with a space for a portrait-oriented (standing up)
photo, you should send us a portrait-oriented photo. If you’ve
chosen a design with a landscape (lying down) photo, you should
send us a landscape-oriented photo. We can, however, try to work
with whatever you send us, even if it’s not oriented correctly.
Should
I crop or adjust the color on my photo?
No – please DO NOT use a photo editor to adjust your original
photo in any way. Photo editing programs tend to automatically reduce
the size of your original, and we need to work with the largest
size possible. If necessary, we will help you crop or adjust the
color on your photo with our advanced editing tools. We cannot,
however, make a very small photo larger or improve the quality of
a photo, so please send us only large, high-quality photos.
Is
it possible to have more than one photo on an announcement?
Yes, but it would require us to work around the number of photos
you’d like to include (up to 3 in total), and so would cost
an additional $15 (that’s $35 total).
How
does the one month of free hosting work?
We like to provide our customers with options for sharing their
birth announcement, so in addition to sending you a JPEG file of
your announcement that you can email to family and friends, we give
you a link to a private page on our site, where anyone who knows
that it’s there can view the announcement on the Internet.
This way, you can just tell someone to go to www.newbornnotes.com/yourchildsname
and they will be able to view your announcement. Your announcement
will remain on our site for one month.
Don’t worry about strangers being able to view the announcement
– only the people who you tell about the page will be able
to find it on the Internet. It will not be linked to the main NewbornNotes
site in any way. If you would rather not have your announcement
appear on a free page, however, just let us know and we simply won’t
create one.
Can
I continue to host my announcement on the NewbornNotes site after
my one month is up?
Yes, we can provide hosting for as long as you’d like. The
first month of hosting is free, and after that, we charge $5 a month.
If you’d like to purchase a year’s worth of hosting,
there is a discounted rate of $50 (a savings of $10).
Do
you provide any other type of announcement besides birth announcements?
At the moment, we only have birth announcements available. However,
if you like our design style and would like us to personally create
another type of announcement (e.g., graduation, save-the-date, new
address, invitations) for you, please email us at info@newbornnotes.com,
and we will be happy to work with you. Personally created announcements
will cost anywhere from $50 to $75.
If
you have any questions not answered on this page, please email us
at info@newbornnotes.com.
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